Module 14 Assessment Quiz

Module 14 Assessment Quiz

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Question 1 of 4

1. Question
The duty of candour requires healthcare professionals to:
- Only discuss positive outcomes with service users
- Avoid mentioning potential complications
- Be open and honest when things go wrong
- Let senior staff handle all difficult conversations
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Question 2 of 4

2. Question
When adapting your pace of speech, you should speak more slowly when:
- Talking to elderly people only
- You are in a hurry
- Explaining complex information or when the person is distressed
- Speaking to colleagues during handover
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Question 3 of 4

3. Question
Which of the following is an example of therapeutic communication?
- "You shouldn't worry about that."
- "I know exactly how you feel."
- "It sounds like you're feeling anxious about the procedure."
- "Everything will be fine."
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Question 4 of 4

4. Question
When communicating through an interpreter, you should:
- Speak to the interpreter rather than the service user
- Ask family members to interpret to save time
- Speak directly to the service user
- Use complex medical terminology
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