April 29, 2025 / Last updated : May 5, 2025 Lisa Oosthuizen

Core Communication Skills Training Framework

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Course Content

Introduction to Core Communication Skills 3 Topics | 1 Quiz

Lesson Content

0% Complete 0/3 Steps

Definition And Importance of Effective Communication

CSTF Standards for Communication Skills

Legal And Ethical Considerations

Principles of Effective Communication 3 Topics | 1 Quiz

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Verbal Communication

Non-Verbal Communication

Written Communication

Building Rapport and Trust 3 Topics | 1 Quiz

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Techniques for Establishing Trust

Empathy and Emotional Intelligence

Maintaining Confidentiality

Adapting Communication to Individual Need 3 Topics | 1 Quiz

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Communication Adaptations for Specific Needs

Accessible Communication Formats

Overcoming Communication Barriers

Communication During Challenging Situations 3 Topics | 1 Quiz

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Conflict Resolution Techniques

Emergency Communication

Difficult Conversations

Communicating as Part of a Multidisciplinary Team 3 Topics | 1 Quiz

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Collaborative Communication

Handover Techniques

Feedback and Dialogue

Reflective Practice in Communication 3 Topics | 1 Quiz

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Self-Reflection Techniques

Seeking and Utilising Feedback

Continuous Professional Development

Digital and Remote Communication Skills 3 Topics | 1 Quiz

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Effective Digital Communication Skills

Telehealth and Virtual Consultations

Social Media and Professional Communication

Communicating Across Diversity and Inclusion 3 Topics | 1 Quiz

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Cultural Competence in Communication

Inclusive Communication Practices

Addressing Health Inequalities Through communication

Leadership and Advanced Communication Skills 3 Topics | 1 Quiz

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Communication For Clinical Leadership

Teaching and Mentoring Communication Skills

Advanced Communication for Complex Situations

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